BOOKING OFFICE OF EMIRATES IN VIETNAM

The BOOKING OFFICE OF EMIRATES IN VIETNAM (Vietnamese name: VĂN PHÒNG BÁN VÉ CỦA EMIRATES TẠI VIỆT NAM) serves as the official foreign representative office of Emirates, one of the world’s most prominent airline brands. This office was officially registered on March 31, 2020, under Business ID 1342/QD-CHK and Tax Identification Number 0311603804, with the Vietnam Aviation Department as its licensing authority. Operating from Room 1409, 14th Floor, Sun Wah Tower, No. 115 Nguyen Hue Street, Ben Nghe Ward, District 1, Ho Chi Minh City, the office functions as Emirates’ primary point of commercial presence in Vietnam.

As a foreign representative office, the entity is not required to declare or register charter capital in Vietnam. Instead, it functions under the ownership and full control of The Emirates Group, headquartered at Dubai International Airport, Garhoud, Dubai, United Arab Emirates. The Vietnam office is led by Mr. Mohammad A. S., who serves as Director, and Mr. Mohammed A. A. A., who acts as the legal representative. With a lean team of 25 employees, the office manages local airline ticket sales and supports Emirates’ customer service and call center operations.

The office’s registered business activity includes call center operations, but in practice, it serves as a specialized booking and ticketing hub for Emirates Airlines in Vietnam. Its primary function is to facilitate flight reservations, issue tickets, and coordinate passenger support services for outbound travelers.

Financially, the Booking Office of Emirates in Vietnam reflects the broader volatility of the global aviation sector. In 2023, the office posted total sales of USD 141.2 million—a 29.86% decline from the previous year, which mirrors global demand shifts and regional travel constraints. Profit also dropped by 34.49% to USD 122.21 million, while assets slightly declined to USD 6.29 million. Although the office reported a negative working capital of approximately USD -56,700, its profitability remains substantial by representative office standards, largely due to high ticket volumes and centralized financial flows from the parent company.

I would like to let you know that the office no longer reports equity or net worth, which is consistent with its nature as a non-capitalized representative entity rather than a commercial legal entity. The sharp contraction in sales and profit over the past two years suggests a business recalibration aligned with Emirates’ global operational adjustments following COVID-era disruptions and subsequent shifts in air travel demand.

For stakeholders relying on business verification services and seeking Vietnam private financial data regarding foreign representative offices, the BOOKING OFFICE OF EMIRATES IN VIETNAM offers a unique case. Despite its limited legal standing in Vietnam as a non-trading entity, its financial performance and operational presence underscore the importance of such offices in global airline strategy and brand localization.

As part of its commitment to transparency and comprehensive risk management service, VANGUARD BUSINESS INFORMATION LLC (VBI) provides detailed reporting on entities like the Emirates booking office, ensuring that clients can accurately evaluate foreign enterprise footprints and associated business opportunities in Vietnam’s aviation and travel markets.